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How We Work - Independent PPP/PFI Advisory for Shared Success

Our Philosophy – Solutions That Work for Everyone

At Opex Consulting, we believe the most effective outcomes happen when technical insight, contract understanding, and stakeholder collaboration align. Whether we’re resolving FM disputes, supporting handback readiness, or delivering statutory audits or turnaround services, our methodology is always the same: fair, factual, and follows industry best practice to optimise the best solutions.

We are 100% independent, meaning we provide impartial, defensible advice to every client, regardless of whether you’re a Project Company, Authority, NHS Trust, FM provider, or investor.

Our Core Approach to PPP/PFI Consulting

PPP/PFI contracts are complex. Resolving underperformance or planning for handback often means navigating decades-old documentation, entrenched stakeholder positions, and technical detail.

That’s where our approach makes the difference:

Independent

We have no affiliation with FM contractors or lifecycle delivery companies. Our analysis is purely contract and evidence-based, free from commercial influence.

COLLABORATIVE

We work alongside every stakeholder to ensure alignment, avoid blame, and build solutions everyone can support.

Supportive

We’re not just auditors.
We support implementation, train your teams, and remain available for commercial or technical advisory input as projects evolve

Pragmatic

We understand that real-world delivery involves nuance. Our recommendations balance technical and commercial precision with operational practicality.

The Principles That Guide Our Client Work

Principle

Description

We take full ownership of every detail, ensuring nothing is overlooked and every output is delivered with care, diligence, and precision.

Our team uses Assuron, a secure, online platform that enables:

  • Online Dashboards for audits and compliance.
  • Asset Collection and management apps.
  • Action tracking for all stakeholders.
  • Optional Authority/FM shared access.

It ensures your engagement doesn’t live in a PDF; it evolves into a live, managed solution.

FAQs: Our Approach to PFI Advisory

Q: Are you affiliated with any FM providers or other companies?

A: No. Opex is 100% independent.  We don’t sell FM, lifecycle delivery, or maintenance services.
Our advice, opinion, interpretation
is always impartial.

Q: Can you be jointly appointed by multiple parties?

A: Yes, and we encourage this wherever possible. It improves trust, speeds up resolution, and ensures shared accountability.

Q: Do you help resolve disputes?

A: Yes. Our contract expertise allows us to mediate and find resolution points before issues escalate into litigation.

Q: What if the FM provider doesn’t cooperate?

A: We use structured engagement 
techniques and board-level briefings to ensure participation.
Our independence typically helps reduce resistance; we also have long-running relationships of helping most FM providers, so they know we work fairly and collaboratively.

Q: How do you ensure your advice is practical?

A: We work with your teams—on the ground and at board level—to balance technical obligations with delivery realities.

Want to find out how we can help you optimise your FM strategy?